Mentions légales
PRIVACY POLICY
Last updated: May 19, 2018
Effective Date: May 19, 2018
Survey On Tablet Privacy Policy
We appreciate your interest in our
services, products (collectively, our “Products”), and website
(https://surveyontablet.com/), (our “Website” and together with our services
and Products, our “Services”). Privacy protection is very important to
us and we are committed to protecting and respecting your privacy. This Privacy
Policy sets out information about how we collect, store, process, transfer and
use data that identifies or is associated with you, as a natural person
(hereinafter "personal information") and which is subject to
the European Data Protection Regulation (the “GDPR”). Personal
information covers all personal data as defined under Art. 4(1) GDPR. This Privacy Policy does not describe
the processing of personal information where Survey On Tablet processes personal
information on behalf of other data controllers, for example, when we process
personal information when rendering services to customers located in the EU on
behalf of a data processing agreement in the capacity of a data processor (for
example Guest Personal Data obtained by the use of Survey On Tablet Surveys services). If you have any questions relating to our processing of personal
information described please consult with the EU entity who is responsible for
the processing of your personal information. 1. Who is the data controller of your
personal information? 2. What personal information do we
collect? ● If you merely use our
Website: Our server logs from your browser or device, which may include
any surveys you have created using our Services, your responses with the
surveys, IP address, geolocation data, device identification, browser data, browser
type (user agent, browser version, etc), device type, device model, operating
system version, screen resolution, information on your usage of our Website
(list visited pages, etc) and online activities and information obtained with
the use of cookies (see section 9 below). Please note that this Privacy Policy does
not cover personal information you provide to our clients when using surveys created
with the use of our Services that are located on our clients’ websites, as we
do not control the means and purposes of such personal data processing as
defined in Article 4(7) of the GDPR. Typically, our clients, who are owners of surveys
created through our Service will be able to collect your responses with the
client’s survey, such as your name, your age, your time zone, your gender, your
language settings, your e-mail, and any other information you provide through
the said survey. Our clients may also use third party product integration to
receive and process personal information you have provided. Although we try to
be transparent about our clients’ privacy policies you may need to consult them
directly for details on such data processing activities. ● personal information you provide to
us: Most of the personal information we receive comes to us voluntarily
from our users in the course of using our Services, such as when visiting our
Website, communicating with us or in the process of requesting our Services. ● We use your information in order to
perform our contractual services or prior to entering into a contract with
you. If you order Services from Survey On Tablet or if you contact us to request
our Services, we use your information to provide you with these Services.
Information we use includes: information we need to contact you or otherwise
communicate with you; if you are a registered user: information to manage your
account; information to enable the usage of Services; information for invoicing
and payment follow up. ● We use your information if
justified by our legitimate interests. The usage of your information may also
be necessary for our own business interests. For example, we may use some of
your information to evaluate and review our business performance, create
financial statements; improve our Services or to identify potential cyber
security threats. If necessary we may also use your information to pursue or
defend ourselves against legal claims. We may use your email address and names
for our email marketing campaigns. You can object to this use at any time by
following the link to unsubscribe at the bottom of our marketing emails. ● We use your information after obtaining
your consent. In some cases, we may ask you to grant us separate consent
to use your information. You are free to deny your consent and the denial will
have no negative consequences for you. You are free to withdraw your consent at
any time with effect for the future. If you have granted us consent to use your
information, we will use it only for the purposes specified in the consent
form. This also includes our marketing campaigns. If you sign up to our
email newsletter or when providing us with your email address to allow us to
use this email address for email marketing, we will use your personal
information in our email marketing campaigns. You may unsubscribe from our
email newsletter at any time by following the link to unsubscribe at the bottom
of our marketing emails. You may also contact us via email address provided at
the end of this Privacy Policy to request that we remove you from our email
list. ● We use your information to comply
with legal obligations. We are obligated to retain certain information
because of legal requirements, for example, tax or commercial laws. We will
only use your information for the purposes for which we have collected them. We
will not use your information for other purposes. We do not use your personal
information for automated individual decision-making. 5. With whom do we share your personal
information? We will share your personal information
with the following third parties: ● Service providers and
advisors: Third party vendors and other service providers that perform
services for us or on our behalf, which may include marketing campaign
services, providing mailing or email services, tax and accounting services,
product fulfilment, payment processing, data enhancement services, fraud
prevention, web hosting, or providing analytics services; These third parties
include: Google Cloud, Microsoft Azure, MailChimp, Intercom, Stripe, Facebook,
etc. Any such service providers will by appropriate data processing agreements
be bound to only process the data on Survey On Tablet’s behalf and under its
instructions. ● Promotional partners: Third
parties with whom we partner to provide promotional activities, which will be
identified by name in the context of these activities. Survey On Tablet has not partnered
with third parties who provide promotional activities in the past but intends
to partner with such in the future. However, Survey On Tablet does not partner with any
such third party at the moment. These partners will be identified by name in
the context of these activities. For clarity, Survey On Tablet will not process customer
personal data for Advertising purposes or serve Advertising in the Services. ● Purchasers and third parties in
connection with a business transaction: Personal information may be
disclosed to third parties in connection with a Survey On Tablet-related transaction,
such as a merger, sale of Survey On Tablet’s assets or shares, reorganization,
financing, change of control or acquisition of all or a portion of our
business, or in the event of a bankruptcy or similar proceedings. ● Law enforcement, regulators and
other parties for legal reasons: Third parties as required by law or
subpoena or if we reasonably believe that such action is necessary to (a)
comply with the law and the reasonable requests of law enforcement; (b) to enforce
our legal claims or to protect the security or integrity of our Services;
and/or (c) to exercise or protect the rights, property, or personal safety of
Survey On Tablet, our visitors, or others. 6. How long do we keep your information?
We will store personal information for as
long as necessary to fulfill the purposes for which we collect the personal
information, in accordance with our legal obligations and legitimate business
interests. In general, information obtained in the course of providing our
Service will be blocked from general access within a few days and deleted
latest within 3 years after the end of us providing our Service, unless an
earlier deletion is requested or has been agreed upon, or statutory retention
requirements require a longer retention or we need to retain such data for own
legitimate interests, for example, the defense against IT security threats. For
example, national commercial or financial codes may require to retain certain
information for up to 10 years. 7. How do we protect your information? We implement a variety of security measures
to maintain the safety of your personal information when you use our Services.
In the event that any information under our control is compromised as a result
of a breach of security, we will take reasonable steps to investigate the
situation and, where appropriate, notify those individuals whose information
may have been compromised and take other steps, in accordance with any
applicable laws and regulations. 8. How do we safeguard your personal
information when there is an international transfer? As we are located in the EU, any
information you provide, will be processed and stored in the EU. If you are out
of the European Union or European Economic Area, this may mean that your
personal information will be stored in a jurisdiction that offers a level of
protection that may, in certain instances, be less protective of your personal
information than the jurisdiction you are typically a resident in. If we
transfer information from the European Union to third parties outside the
European Union and to countries not subject to schemes which are considered as
providing an adequate data protection standard, we will either enter into
contracts which are based on the EU Standard Contractual Clauses with these
parties or transfer information under the scope of the EU/US Privacy Shield. If
you wish to inquire further about the safeguards we use, please contact us
using the details set out at the end of this Privacy Policy. We will take reasonable steps to ensure
that your personal information is treated securely and in accordance with
applicable law and this Privacy Policy. 9. Cookies and other tracking
technologies. The Services use cookies, web beacons, file
information and similar technologies to distinguish you from other users of the
Services. This helps us to provide you with a good experience when you browse
the Services and also allows us to improve the Services. Cookies are pieces of
code that allow for personalization of the Services experience by saving your
information such as user ID and other preferences. A cookie is a small data
file that we transfer to your device's hard disk (such as your computer or
smartphone) for record-keeping purposes. We use or may use the data collected
through tracking technologies to: (a) remember
information so that you will not have to re-enter it during your visit or the
next time you visit the site; We use the following types of cookies: ● Strictly
necessary cookies. These are cookies that are required for the essential
operation of the Services such as to authenticate users and prevent fraudulent
use. ●
Analytical/performance cookies. These allow us to recognize and count
the number of visitors and to see how visitors move around the Services when
they are using it. This helps us to improve the way the Services work, for
example, by ensuring that users are finding what they are looking for easily. ●
Functionality cookies. These are used to recognize you when you return
to the Services. This enables us to personalize our content for you, greet you
by name and remember your preferences (for example, your choice of language or
region). ●
Targeting cookies. These cookies record your visit to our Website, the
pages you have visited, the links you have followed and may also gather
information about your online activity after you leave our Website. We will use
this information to make our Website, the advertising displayed on it, and the
marketing messages we send to you more relevant to your interests. We may also
share this information with third parties who provide a service to us for this
purpose. ● Third
party cookies. Please be aware that advertisers and other third parties
may use their own cookies tags when you click on an advertisement or link on
our Website. These third parties are responsible for setting out their own
cookie and privacy policies. How to
manage cookies? The cookies we use are designed to help you get the most from
the Services but if you do not wish to receive cookies, most browsers allow you
to change your cookie settings. Please note that if you choose to refuse
cookies you may not be able to use the full functionality of the Services.
These settings will typically be found in the "options" or
"preferences" menu of your browser. In order to understand these
settings, the following links may be helpful, otherwise you should use the
"Help" option in your browser for more details. Other Tools We may collect analytics data
or use third-party analytics tools, such as Yandex Metrica , Google Tag
Manager, Fullstory, Appcues and Intercom, to help us measure traffic and usage
trends for the Service and to understand more about the demographics of our
users. 10. Your California Privacy
Rights. If you are a California resident,
California Civil Code Section 1798.83 permits you to request information
regarding the disclosure of personal information to third parties for their
direct marketing purposes during the immediately preceding calendar year. You
may make one request each year by emailing us at info@surveyontablet.com. 11. What rights and choices do you have?
We want you to understand your rights and
choices regarding how we may use your personal information. Depending on how
you use your information, these rights and choices may include the following: ● Individual
Rights. You have specific rights under applicable privacy law in
respect to your personal information that we hold, including a right of access
and erasure and a right to prevent certain processing activities. You have the
following rights in respect to your personal information that we hold: ● Right
of access. The right to obtain access to your personal information. ● Right
to rectification. The right to obtain rectification of your personal
information without undue delay where that personal information is inaccurate
or incomplete. ● Right
to erasure. The right to obtain the erasure of your personal
information without undue delay in certain circumstances, such as where the
personal information is no longer necessary in relation to the purposes for
which it was collected or processed. ● Right
to restriction. The right to obtain restriction of the processing
undertaken by us on your personal information in certain circumstances, such
as, where the accuracy of the personal information is contested by you, for a
period of time enabling us to verify the accuracy of that personal information.
● Right
to portability. The right to portability allows you to move, copy or
transfer personal information easily from one organization to another. ● Right
to object. You have a right to object to any processing based on our
legitimate interests where there are grounds relating to your particular
situation. You can object to marketing activities for any reason whatsoever. If you wish to exercise one of these
rights, please contact us using the contact details below. ● Cookies
Settings and Preferences. You may disable cookies and other tracking
technologies through the settings in your browser. ● E-Mail
Settings and Preferences. If you no longer want to receive marketing
e-mails from us, you may choose to unsubscribe at any time by following the unsubscribe
link in every email we send. In addition to the afore listed rights, as
an EU resident, you have the right to lodge a complaint with your local
data protection authority. Further information about how to contact your local
data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
12. How to contact us? If you have any questions or concerns about
our Privacy Policy or if you want to exercise your rights, please send an email
to tos@surveyontablet.com or write to us at 220 Oval Road, Dagenham, RM109EJ, UK. You
may also contact us by email at info@surveyontablet.com. 13. Online Privacy Policy Updates Privacy Policy
We, that is Survey On Tablet ltd., with registered office 220 Oval
Road, Dagenham, RM109EJ, UK, and Companies House registration number 8671588 (“Survey On Tablet”
or “we”) is a controller or processor, as applicable, of the customer
personal data under the European Data Protection Legislation. We are
responsible for, and control, the processing of your personal information. If
you wish to contact us, you can find our contact details at the end of this
Privacy Policy.
In the context of rendering our Services, we may collect
information about you. This information regularly includes the following:
● If you create an account: Your name, email
address, telephone number, IP address , time zone, language settings, employer,
position as well as information to manage your account; information to enable
the usage of Services; information for invoicing and payment follow up.
● If you use our Products or Services: Your name,
email address, telephone number, time zone, employer, position, language settings,
IP address, time zone, avatar picture as well as information on our
communication with you and any additional information you provide us with as
long as your privacy settings permit access to these pieces of information.
● If you use third-party account credentials to log in
to our Services: We may collect some information associate with your
third-party account such as your name, email address, time zone and a list of
Facebook Pages you own (page names, IDs, categories, number of likes).
● If you contact us (via our Website or via phone, email
or letter), e.g. for a support request, respond to a survey, or send us an
inquiry: Name, e-mail address, IP address, information on our
communication with you and any additional information you provide us with.
3. How do we collect your information?
This personal information is collected in many ways and may
include:
You are free to choose which information you want to provide
to us or whether you want to provide us with information at all. However, some
information, such as your name, email address, telephone number, and
information on your requested Services may be necessary for the performance of
our contractual obligations. Without providing this information, you will not
be able to order certain Services or enter into a contract with us.
● personal information collected via technology:
As you use our Website, we may collect passive information through the use of
cookies. Please see section 9 below for more information.
● personal information we receive from others:
We may receive personal information about users from third parties such
as social media sites, law enforcement agencies, providers of denied party
screening and marketing consultants.
4. Why and on which legal basis do we collect and use your
personal information?
Please note, the notice on the legal grounds refers to the
legal justifications under the GDPR. The reasons for using your personal
information may differ depending on the purpose of the collection. Regularly we
use your information for the following purposes and on the following legal
grounds:
(b) provide custom, personalized content and information,
including targeted content and advertising;
(c) identify you across multiple devices;
(d) provide and monitor the effectiveness of our Services;
(e) monitor aggregate metrics such as total number of
visitors, traffic, usage, and demographic patterns on our Website;
(f) diagnose or fix technology problems; and
(g) otherwise to plan for and enhance our Services.
For cookies or e-mail marketing, we provide the following easily usable option:
We may make changes to our Privacy Policy from time to time. Please review our
policies regularly as updated policies will apply to your future use of our
Services.